Privacy Policy

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Scrubee Melbourne
ABN: 34 854 894 174
Last Updated: 07 August 2025

At Scrubee Melbourne, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

We may collect the following types of personal information:

• Full name
   
• Contact details (phone number, email address, residential address)
   
• Payment information
   
• Order or service details
   
• Information you provide through our website, forms, emails, or social media
   
• Usage data (e.g., IP address, browser type, website activity)
   

We do not collect sensitive information unless required by law or with your consent.

We may collect your personal information when you:

• Place an order or book a service with us
   
• Sign up to our newsletter or promotions
   
• Contact us via phone, email, social media, or online forms
   
• Interact with our website (e.g., via cookies or analytics tools)
   

We collect your personal information to:

• Provide our products and services to you
   
• Manage orders, bookings, and customer relationships
   
• Process payments and send invoices or receipts
   
• Respond to enquiries and provide customer support
   
• Improve our website, services, and marketing
   

We may disclose your personal information to:

• Payment processors and third-party service providers (e.g., couriers, IT support)
   
• Government authorities or regulators if legally required
   
• Our business partners or contractors, only as needed for service delivery
   

We do not sell or rent your personal information to third parties.

We store personal information securely using industry-standard practices, including encryption, password protection, and access controls. While we take reasonable steps to protect your data, no method is 100% secure.

You have the right to request access to the personal information we hold about you and to request corrections. To do so, please contact us at the details below.

Our website may use cookies and third-party tools (like Google Analytics) to collect non-identifiable data to improve our website performance and user experience.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

For any questions, complaints, or access requests, please contact:

Scrubee Melbourne
Email: hello@scrubee.co